10th February 2003
NHS Access Shop at St James's University Hospital Leeds

Description

The purpose of the scheme is to provide a staffed access point in a former Waterstone's Shop Unit based in the busy Gledhow Wing of St James's Hospital in Leeds. St James's is part of the Leeds Teaching Hospitals NHS Trust (LTHT), the largest NHS trust in the UK. The NHS Access Shop will open on 10th of February serving a potential population of 27,000 health and social care professional in Leeds.

The access shop fulfils a dual function, in that it will provide health professional with access to a wide range of services. The first of these functions revolves around ten PC's which are connected to NHSnet providing NHS staff with easy access to electronic journals and clinical databases as well as access to ECDL resources and general MS Office applications. The second function of the access point is to provide NHS staff and the general public with access to job vacancies and career information.

A key consideration of the project brief was to ensure that the physical security of the hardware was paramount. Firstly the location of the access shop is located next to a 24-hour security post! As for the physical housing of the computers a number of solutions were examined, with the solution from Cafenetix proving to be the favourite, as it not only proved a very secure unit but also a very elegant one.

Benefits

The background for the NHS Access Point revolves round a myriad of official documents, and targets. The project is in keeping with objectives outlined in the NHS Plan and in the Leeds FLIS (Full Local Implementation Strategy) for Information for Health. The project aims also supported a number of Trust objectives, including opening job shops and aiming to reduce staff vacancies as well as its to move towards citizen-focused services, and also will improve accessibility to information, both for NHS staff and patients and the public. Other perceived key befits of the project are: -

  • helps Leeds Teaching Hospitals to achieve Government target of making its services more accessible
  • helps work towards targets for all staff to have NHSnet connectivity facilities
  • help to reduce vacancies as it is sited in a public area and the passing traffic are potential future employees
  • act as a pathway towards accreditation for the national 'Improving Working Lives' standards
  • Improved IT access for staff working towards ECDL and other qualifications
  • provide common access for all Leeds based health staff to National Electronic Library for Health (NeLH): accredited national information on treatments, procedures and forms of care
  • provide common access for all Leeds based health staff to on-line databases, full-text journals, health information and local guidelines journals, health information and local guidelines

Conclusion

The NHS Access Shop will open for the first time on 10th February 2003. Currently the project is very much pioneering a new way of providing access to a range of services. A process of monitoring will start, to see if the project has met its stated aims and objectives and ultimately to decide if the project is a success.

For more information, please do not hesitate to contact Christopher Walker on 0113 39 28417 or email christopher.walker@leedsth.nhs.uk